PRP Insights: Pharmacy Managers Role in Scheduling Staff for Professionals Reviews (Hospital Practice)
The College’s Practice Review Program (PRP) was established in hospital pharmacies in April 2017. Similar to the Community Pharmacy Practice Review, the Hospital Pharmacy Practice Review consists of two parts: the Pharmacy Review and the Pharmacy Professionals Review.
Pharmacy managers play a vital role in the coordination of both of these components.
Pharmacy managers will receive email notification of their upcoming review at least 60 days in advance of the scheduled start date.
Once their pharmacy has been confirmed for a review, one of the pharmacy managers’ key functions is to schedule their registrant staff for their individual Pharmacy Professionals Reviews and provide the Pharmacy Professionals Review Schedule to email@example.com.
In order to help pharmacy managers streamline the scheduling process, we’ve compiled the following list of frequently asked questions and answers.
HOW DO I CREATE THE PHARMACY PROFESSIONALS REVIEW SCHEDULE?
It is the pharmacy manager’s responsibility to schedule individual Pharmacy Professionals Reviews for all registrants employed at their site.
To create the Pharmacy Professionals Review schedule, the pharmacy manager should refer to their existing staff schedule, the staff roster, as well as the Pharmacy Professionals Review Scheduling Template provided by the College in the selection email. The pharmacy manager can simply input registrant names into the Pharmacy Professionals Review Scheduling Template and send a copy to the PRP Coordinator as soon as it is complete and no later than two weeks prior to compliance officer(s) arriving on-site.
WHICH REGISTRANTS NEED TO BE INCLUDED IN THE PHARMACY PROFESSIONALS REVIEW SCHEDULE?
When determining which registrants need to be scheduled for a Pharmacy Professionals Review, pharmacy managers should refer to The Pharmacy Professionals Review Inclusion Policy – Hospital, which states:
- “All registrants employed by and practising in a licensed hospital pharmacy, where at least one of the following Pharmacy Professionals Review focus areas – Patient Identification Verification, Profile Check, Counselling, Product Distribution, or Documentation – applies to their job description.”
You can find this at: Policies and Procedures - For Community and Hospital Pharmacy Practice Settings
WHICH REGISTRANTS DO NOT NEED TO BE INCLUDED IN THE PHARMACY PROFESSIONALS REVIEW SCHEDULE?
Some pharmacies have registrants on the staff roster who don’t necessarily fit traditional clinical or dispensing roles.
Hospital pharmacy managers whose job duties do not include the criteria on the Pharmacist Review Form are not required to schedule themselves for a review. This decision can be made at their own discretion.
Similarly, if a registrant’s job description does not include any of the criteria in the Pharmacist Review Form or the Pharmacy Technician Review Form (excluding Collaboration), he/she is not included in this phase of the PRP and does not need to be scheduled for a Pharmacy Professionals Review.
Examples of roles that would be excluded from undergoing a review are:
- Administrative Pharmacy Assistant/Program Clerk
- Antimicrobial Stewardship
- Clinical Trials Pharmacist
- Drug Use Evaluation Pharmacist
- Drug Information Pharmacist
- Drug Access Navigator Pharmacy Technician
- Provincial Academic Detailing Pharmacist
- Pharmacy Assistant
- Pharmacy Information Systems Support Technician/Pharmacist
- Pharmacy Buyer/Purchaser
- Pharmacy Scheduler
- Research/Drug Study Pharmacist
Registrants are only exempt if they are solely in roles listed above or are in other non-patient care roles. If further clarification is required, contact the PRP Coordinator at: firstname.lastname@example.org
WHAT HAPPENS WHEN REGISTRANTS ARE NOT AVAILABLE DURING THE REVIEW PERIOD?
Pharmacists and pharmacy technicians who are absent during the review period will be re-scheduled for a later date. The PRP Coordinator will contact the pharmacy manager on an on-going basis to schedule any outstanding Pharmacy Professionals Reviews.
WHAT TYPES OF DUTIES SHOULD REGISTRANTS BE INVOLVED IN DURING THEIR REVIEW?
Registrants should be reviewed while involved in patient care, such as during dispensary and/or clinical shifts. This allows compliance officers to observe registrants in all focus areas within their practice setting.
If you have any questions or concerns, please contact the practice support team at email@example.com.
To learn more about the Practice Review Program, including how to prepare for your review, visit bcpharmacists.org/prp.