Unanticipated Temporary Closure

Unanticipated Temporary Closure up to 90 Days

If the pharmacy will be closed temporarily for up to 90 consecutive days due to unforeseen circumstances, the manager is required to complete all of the following pursuant to section 18(2)(dd) of the PODSA Bylaws:

If your pharmacy is closing, complete the following:
  1. Notify the Registrar of Closure (Apply for Unanticipated Temporary Closure)

    An authorized representative of the direct owner of the pharmacy must submit the following as soon as possible if the closure is over 14 days:​

    Allow up to 7 days for processing.

    The pharmacy will not be listed as an active pharmacy in the online register until step 3 is complete.

  2. Notify Patients and the Public

    The manager must notify the public:

    • As soon as possible, post signage at the store entrance and provide a telephone answering machine message advising the public about the closure including information on duration of closure, the location of the nearest pharmacy, and other information to assist with obtaining necessary pharmacy services during the closure period;
    • Where possible, contact all patients whose prescriptions are ready for pick-up to advise of the closure and provide them with the opportunity to obtain their prepared prescriptions;
    • Where possible, notify patients, the public, and local prescribers of the closure and alternate means of obtaining essential pharmacy services during the closure; and
    • Return any prepared prescriptions in the pharmacy to inventory and reverse the prescriptions in PharmaNet.
  3. Notify the Registrar of Re-Opening

    The manager must complete Part B of the PODSA Form 4B: Application for Unanticipated Temporary Closure at least 5 days before the pharmacy re-opens.

    Allow up to 7 days for processing

Once the Unanticipated Temporary Closure Application is processed by the College, the pharmacy will be listed as an active pharmacy in the online register again.  An email notification will also be sent to the authorized representative and manager named in the application. 

If the closure exceeds 90 days, you will have to complete the Permanent Pharmacy Closure Application and apply for a new pharmacy licence if you want to reopen your closed pharmacy.  Reinstatement does not apply in this situation.