Patient Relation Program Standard Now Available
The College’s Patient Relations Program Standard helps to protect public safety by providing clearer standards and requirements for dealing with misconduct of a sexual nature.
The Standard, which is now available on the College website, provides guidance to pharmacy professionals on maintaining proper professional boundaries with patients and former patients, and preventing professional misconduct of a sexual nature. It also raises pharmacy professionals’ awareness of their responsibility to educate themselves on professional ethics.
While complaints regarding sexual misconduct by College registrants are rare, the Standard will provide a more robust regulatory framework to protect the public against a range of patient relations issues.
What is Professional Misconduct of a Sexual Nature?
Sexual Misconduct includes:
This does not include touching, behaviour and remarks by the registrants towards the patient that are of a clinical nature appropriate to the service being provided.
The guidelines in the Standard align with the principles of the Framework for a Model Patient-Practitioner Relationship Program for BC Health Regulators. The Standard applies these principles to pharmacy practice, and enhances regulatory safeguards to protect patients and the public.
Provincial legislation requires designated health professional colleges under the Health Professions Act to develop a patient relations program. Under section 5 of the Pharmacists Regulation under the Health Professions Act, the College is designated to establish a patient relations program to seek to prevent professional misconduct of a sexual nature.