JOB OPPORTUNITY: Intake Coordinator
CPBC is currently recruiting for an Intake Coordinator.
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ABOUT THE ROLE
Based in the BC lower mainland, CPBC is seeking to hire a full-time Intake Coordinator to join the Conduct, Inquiry and Remediation department on a two (2) year term. The successful candidate will be responsible for the intake process, which involves receiving, gathering information, and seeking clarification regarding all incoming concerns, inquiries, and any other information that may lead to an investigation or action against a registrant. The ideal candidate will possess strong communication and interpersonal skills, be adept at conflict management and problem-solving, and have a solid understanding of pharmacy legislation, the code of ethics, and standards of practice.
The Intake Coordinator should have a solid understanding of trauma-informed practices and a commitment to diversity, inclusion, and cultural safety. Proficiency in interpreting legislation and policy, along with intermediate-level Microsoft Office skills, is required.
OUR VALUES
Accountability
We value the importance of our work and take responsibility for our decisions, words and actions.
Integrity
We act ethically, honestly and in good faith.
Indigenous Cultural Safety and Humility
We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous-specific racism.
Respect
We value the feelings, culture and preferences of others and recognize that they are as important as our own.
OUR DIVERSITY, EQUITY AND INCLUSION COMMITMENT
CPBC is committed to helping our health system become culturally safe and free from Indigenous-specific racism. As recognized in our updated Strategic Plan and the In Plain Sight report, and acknowledged as a gap in our staff complement at CPBC, we are very interested in recruiting Indigenous individuals and encourage them to apply.
We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. CPBC seeks to attract, retain, and develop a qualified, capable, and diverse workforce that is reflective of all our communities. We are committed to employment equity by ensuring all human resource practices comply with the provisions of the Human Rights Code, address unintentional bias and are impartial, fair and honest. CPBC also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged.
Salary and Benefits
The salary range for this position is $82,000 to $87,000 annually based on a 35-hour work week. The starting salary will be determined based on factors such as the successful candidate’s job-related knowledge, skills, experience; salaries of other employees in the same salary range; market conditions and other relevant factors.
CPBC provides a competitive compensation; an attractive paid time off package that gives annual vacation, personal days, and additional days off during the year-end office closure; and extended benefits that include healthcare a defined benefit plan with the Municipal Pension Plan. We have a flexible work environment that includes a hybrid work model with an assigned schedule. We offer opportunities for personal and professional growth; provide flexibility; strive for work-life balance; and provide an excellent and dynamic work environment where innovation, teamwork and creativity are highly valued.
HOW TO APPLY
CPBC offers accommodation for applicants with disabilities to take part in the selection process. Please let us know if an accommodation is required when you are contacted about an interview and/or assessment. All information in relation to accommodation is kept confidential.
Please submit a cover letter and resume to [email protected] by end of day Tuesday, September 2, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. References, education and professional credential verifications, and a criminal record check may be required for all final candidates.
*Please note that applications will not be kept on file and only applicants selected for an interview will be contacted.