Submission of Loss or Theft Reports to Health Canada
Fax Line Decommissioned
Health Canada’s Office of Controlled Substances fax line for controlled substance and precursor Loss or Theft Reports has been out of service as of April 5, 2022.
Due to technical issues, it will now be decommissioned.
As regulated health professionals, BC pharmacists must report any loss or theft of controlled substances or precursors to Health Canada.
Health Canada is now in the process of removing all website references to the fax line. If you have attempted to submit a report through fax since April 5th and it did not go through please resubmit using one of the methods identified below:
- We encourage all users to submit their loss and theft reports through Health Canada E-Services Portal.
- It is also still possible to send your report via email to email@example.com.