You may submit the pharmacy licence renewal requirements once you receive your pharmacy renewal notice approximately 75 days before the pharmacy licence expiry date. You will not have access to submit the renewal requirements prior to receiving the renewal notice. You may prepare for renewal in advance by compiling any ownership documents required and ensuring your business licence meets all requirements.
If your pharmacy or telepharmacy is located in a jurisdiction that does not issue a business licence, you should provide a letter or correspondence from the jurisdiction which confirms that they do not issue a business licence. You should upload the document in place of the business licence on eServices.
For further information on the business licence requirements, refer to the Pharmacy Licensure Guide.
The business licence can be uploaded to the Pharmacy Portal 75 days prior to the licence expiry by the Authorized Representative(s) OR the pharmacy manager. To access the pharmacy portal, log into eServices, go to ‘My Pharmacies’ and scroll to the bottom of the page. At this point, you may have one of two views depending on your role(s):
The business licence must be current and valid, and must list the name of the Direct Owner, the pharmacy (operating) name, and the correct pharmacy address. If the pharmacy licence does not contain separate areas for the pharmacy name and the Direct Owner name, the following format should be used: “[Direct Owner Name] DBA [Pharmacy Name]”.
For further information on business licence requirements, refer to the Pharmacy Licensure Guide.