Licensure

How do I complete my Proof of Eligibility?

Proof of Eligibility (POE) can be completed by logging into eServices, clicking 'My Profile' > 'Proof of Eligibility'. Complete the information on each of the pages, clicking ‘Next’ at the bottom of each page to navigate through the tabs. If applicable, the last tab provides instructions to complete the Criminal Record History (CRH) portion of the POE. The CRH will be completed on a third party site, and it may take up to 7 days for the College to receive the result. You will only have to complete a CRH once every 5 years. Once you have completed your POE, click the ‘Close’ button.

Do I have to report a change in pharmacy hours?

Yes, pursuant to the Pharmacy Operations and Drug Scheduling Act Bylaws, the pharmacy hours, both when a pharmacist is on and off duty, must be reported to the College. This change can be reported by either the Authorized Representative(s) or the pharmacy manager in the Pharmacy Portal. To access the Pharmacy Portal, log into eServices, go to ‘My Pharmacies’ and scroll to the bottom of the page.

Where can I find the invoice for my pharmacy licence renewal application?

Only the Authorized Representative(s) have access to view invoices and submit payment for a pharmacy licence renewal. In the ‘My Pharmacies’ section of eServices, click on the name of the Direct Owner (owner of the pharmacy). Once you have submitted the ownership requirements, you will land on the payment page. This page will have a ‘Print Invoice’ option that will print a list of all pharmacies due for renewal within the chosen month.

I am relocating my pharmacy, when can I operate in the new location?

The Change of Location application must be completed before the pharmacy can operate in a new location. Pursuant to section 6(1)(b) of the Pharmacy Operations and Drug Scheduling Act, a pharmacy licence is cancelled if the location of the pharmacy changes. If the new location is open before a new licence is issued by the College, the pharmacy will be operating unlawfully.

My pharmacy will be undergoing multiple changes in the near future (e.g. I am changing the operating name and the layout of a pharmacy). What should I do?

If your pharmacy is undergoing multiple changes, you must submit all appropriate change applications. For example, a pharmacy that is planning to undergo renovations and is also changing the pharmacy name would submit both a Change of Layout application as well as a Change of Operating Name application. Note that applications have different notification periods and processing times which should be adhered to.

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