Q. What is the best way to track fan-out messages received in the pharmacy?
A. Fan-out information may be stored in your local system for information purposes only. This is an effective way of alerting the pharmacist to check photo ID and scrutinize the prescription for any irregularities. Do not assume the patient is the perpetrator, but use caution and due diligence. Messages entered on your local system should be dated. Pharmacists must use their professional judgment as to how long they will keep the fan-out messages.