In our Practice Review Program, Compliance Officers have come across questions from pharmacists regarding documentation requirements for emergency prescription refills (“emergency supplies”).
Did you know the College has conducted over 650 pharmacy reviews and 2100 Pharmacy Professionals Reviews in community practice since the Practice Review Program launched? As Compliance Officers continue to conduct practice reviews at community pharmacies, the College has received numerous questions regarding how to best prepare.
The Practice Review Program’s Pharmacy Professionals Review is grounded upon Board-approved focus areas that were identified as having the most impact on patient safety. In previous articles, we discussed the topics of patient ID verification, profile check, and counselling. The final focus area, documentation, ties everything together by leaving a written record of what has been done and identifies the registrant responsible for each step.
The Practice Review Program’s Pharmacy Professionals Review is grounded upon Board-approved focus areas that were identified as having the most impact on patient safety. Counseling is one focus area in which pharmacists can use their clinical pharmacy knowledge to directly increase the probability of positive therapeutic outcomes
The Practice Review Program’s Pharmacy Professionals Review is grounded upon Board-approved focus areas that were identified as having the most impact on patient safety. One such focus area is the Profile Check, which is a fundamental role pharmacists play within the healthcare team as medication experts.
The Practice Review Program’s Pharmacy Professionals Review is based on Board-approved focus areas that were identified as having the most impact on patient safety. The first of these focus areas is Patient Identification Verification, which is the very first step to providing pharmacy care.
So far, Compliance Officers have completed over 1000 Pharmacy Professionals Reviews and over 300 Pharmacy Reviews in community pharmacies across BC. As we expand the Practice Review Program into hospital pharmacies, we spoke to some of our Compliance Officers to find out what advice they have for registrants on their upcoming reviews.
Each Compliance Officer has his/her own personal approach to the review process and philosophy on how to work with pharmacy professionals while conducting a review. While a Practice Review should never be a cause for undue stress or concern, having a better idea of what to expect can help you and your staff prepare for assessment.
Occasionally, in community pharmacy practice, prescription products are prepared, but not picked up by the patient or the patient’s representative. During Pharmacy Practice Reviews, Compliance Officers observe how these medications and accompanying patient information are managed.
This installment of Practice Review Program Insights focuses on properly maintaining patient information in accordance with College standards.