Frequently Asked Questions

I am a registrant with the College and have completed a Criminal Record Check (CRC) during my registration renewal. Why do I have to submit a Criminal Record History (CRH)? What is the difference between the two checks?

All registered pharmacists and pharmacy technicians currently undergo a CRC through the Criminal Records Review Program (CRRP) as required under the Health Professions Act (HPA) at the time of initial registration and at least every 5 years thereafter at the time of registration renewal. This check does not provide the level of comprehensiveness which is provided by the CRH which is required under the Pharmacy Operations and Drug Scheduling Act (PODSA). The CRRP is also specific to registrants and does not provide a means for the Criminal Record History of non-registrants to be checked.

The College cannot use the same CRC under the CRRP for the pharmacy licensing process since it does not meet the CRH requirements included in PODSA.

All Direct and Indirect Owners and managers must submit a CRH as part of the licensure process. All owners who are registered pharmacists and managers must continue to undergo the separate CRC process to maintain their registration with the College.

For further information on the differences between CRC and CRH, refer to the Pharmacy Licensure Guide.

How long does it take to process my pre-registration application?

At least 30 business days to process due to the Criminal Record Check (CRC), and it can potentially take longer.  If adjudication or fingerprints is requested by the Ministry of Public Safety and Solicitor General, the processing time will be delayed.  Once completed, a confirmation email will be sent.

Who can notarize my documents?

Only a Notary Public or lawyer can notarize your documents.  Other professionals, including a Commissioner for Oaths, will not be accepted.

Can I email or fax my pre-registration application and documents?

No, faxed or emailed pre-registration applications and notarized documents must be mailed to the College as original copies are required. However, if a required document does not have to be notarized, it can be emailed or faxed.

Some of my documents like my birth certificate are not in English, will they be accepted?

Documents in a language other than English must be translated by a certified translator.  Thus, documents that require notarization, should be notarized first and then translated. 

I am an International Pharmacy Graduate. Will my pharmacy degree be accepted in Canada?

You need to contact the Pharmacy Examining Board of Canada (PEBC) to have your documents evaluated.  Visit the PEBC website (www.pebc.ca) for more information.

I will be starting first year in the pharmacy program at UBC. When do I need to submit my student registration by?

Your online student registration application and notarized documents should be received by the College office no later than September 1, before the start of your first year in the pharmacy program.

I am currently working as a pharmacy assistant. Can I still do the pharmacy technician Bridging program to get registered as a pharmacy technician?

The “Currently in Practice” pathway which provided an opportunity for pharmacy assistants to become registered in BC, is no longer available as of December 31, 2015.  Thus, to become a registered pharmacy technician in BC you will need to take the New Pharmacy Technician Graduate ("New to Practice") path and successfully complete a CCAPP accredited pharmacy technician program offered through a public or private college: https://www.bcpharmacists.org/new-pt-graduate-canada.

How long does it take to process my reinstatement application?

At least 30 business days to process due to the Criminal Record Check (CRC), and it can potentially take longer.  If adjudication or fingerprints is requested by the Ministry of Public Safety and Solicitor General, the processing time will be delayed.  Once completed, a confirmation email will be sent.

Can I email or fax my reinstatement application and documents?

No, faxed or emailed reinstatement applications and notarized documents must be mailed to the College as original copies are required. However, if a required document does not have to notarized, it can be emailed or faxed. 

How long does it take to process my full registration (pharmacist or pharmacy technician) application?

When received, up to 5 business days.  Once completed, a confirmation email will be sent.  You will be contacted if any requirements are missing.

Can I email or fax my Full Registration application?

Yes, you can email or fax it to the College.

Where can I obtain professional liability insurance?

Professional liability insurance may be provided by an employer or purchased yourself through any private insurance broker or membership with the BC Pharmacy Association. Your insurance must meet all 3 criteria listed in the professional liability insurance section on page 1 of the Full Pharmacist or Pharmacy Technician Registration application form.

I was born and raised in Canada, and completed high school in Canada but I received my pharmacy degree in the United Kingdom. Do I still have to complete an English Language Proficiency (ELP) test?

Yes.  According to the ELP standards set by the National Association of Pharmacy Regulatory Authorities (NAPRA), if you obtained your pharmacy degree outside of Canada or the USA, you are required to complete an English Language Proficiency test, regardless of your previous secondary or post-secondary education, work experience or official language of the country where you obtained your pharmacy degree. Please refer to the Registration Committee Policy-1 on the College website.

Where can I take my English Language Proficiency (ELP) test?

Refer to Appendix 1 of the Registration Committee Policy-1 for a list of the accepted ELP assessments.

How can I submit my English Language Proficiency (ELP) test scores?

Official ELP results must be sent directly from the testing agency to the College.  However for IELTS, a copy of the IELTS report or the TRF number is accepted via email or fax from an applicant because IELTS scores can be verified online.

What is the validity period of my English Language Proficiency (ELP) result?

ELP results are valid for 2 years from the date the exam was written.

How often is the Jurisprudence Exam (JE) held?

JE sittings are held three times a year in February, June and October.  Refer to the College website for details.  This webpage will be updated when the exam date, times and locations have been confirmed.

How can I register for the Jurisprudence Exam (JE)?

Registration for the JE is completed online through eServices, thus an applicant must be pre-registered with the College to be eligible to write the JE.

I am registered in another province as a pharmacist or pharmacy technician and am applying through the “Canadian Free Trade Agreement” (CFTA). Do I need to write the BC Jurisprudence Exam?

No.  As a registered, practicing pharmacist or pharmacy technician from another Canadian province/territory, you are not required to complete any additional assessments, including the BC Jurisprudence Exam.

What is the validity period of my Jurisprudence Exam (JE) results?

JE results are valid for 3 years from the date the exam was written.

When does the registration for the next sitting of the Jurisprudence Exam (JE) open and close?

JE registration opens online approximately two months before the exam date and closes approximately one month before the exam date.  Once the exam date, times and locations have been confirmed, the College website will be updated.  You can also find the registration deadline date on the same webpage.

What is being tested in the Jurisprudence Exam (JE)?

The JE is based on legislation contained in federal and provincial acts, their regulations, bylaws and published College Professional Practice Policies that pertain to pharmacy practice and registrant (pharmacist or pharmacy technician) responsibilities in the practice of pharmacy.  Refer to the JE Information Guide document for details.

For Pharmacists, where/how do I complete Structured Practical Training (SPT)?

The Structured Practical Training (SPT) requirement for the College is completed through the Canadian Pharmacy Practice Program (CP3) at UBC’s Division of Continuing Pharmacy Professional Development. The College recognizes the SPT component within the CP3 program as fulfilling the SPT requirement for the College. Full program enrollment is required.  Please contact UBC for any questions regarding the CP3 program.

For pharmacists, how many hours of Structured Practical Training (SPT) am I required to complete?

Pharmacists who are required to complete the SPT are required to complete 500 hours.  Please refer to Registration Committee Policy 6.

How do I obtain a work permit?

The College does not provide information regarding work permits.  Contact Citizenship and Immigration Canada (CIC) directly for details regarding work permits.

For pharmacy technicians, how many hours of Structured Practical Training (SPT) am I required to complete?

Pharmacy technicians are required to complete 160 hours of SPT, if they graduated within the last 3 years preceding SPT application.  Please refer to Registration Committee Policy 8.

Can the hours that I completed for my practicum as part of my pharmacy technician program be applied towards a reduction in my Structured Practical Training (SPT) hours?

No, because the hours completed during your program has already been taken into account.

How long does it take to process my pharmacy technician Structured Practical Training (SPT) application?

When received, up to 5 business days.  Once completed, a confirmation email will be sent.

Can I email or fax my pharmacy technician Structured Practical Training (SPT) application?

Yes, you can email or fax it to the College.

Do I get paid for my pharmacy technician Structured Practical Training (SPT)?

Whether or not you are paid during your SPT, is an arrangement that is made between you and your site.  The College is not involved with this arrangement.

What is the validity period of my pharmacist or pharmacy technicians Structured Practical Training (SPT) result?

SPT results are valid for 3 years from the date of completion.

How long does it take to process my Drug Administration Certification application?

When received, up to 5 business days.  Once completed, a confirmation email will be sent.

Can I email or fax my Drug Administration Certification application?

Yes, you can email or fax it to the College.

When can I submit my registration renewal application?

You can complete your registration renewal once you have received your renewal notice, which is sent via email approximately 6 weeks before your registration expiry date.  You will not have access to submit your registration renewal application on eServices prior to receiving the renewal notice and fulfilling your CE requirements.  Refer to the Registration Renewal section on the College website for details on the renewal process. 

When is the latest I can submit my registration renewal application?

You have up to the registration expiry date to submit your renewal application.  The College recommends that you submit it as soon as possible upon receipt of the notice.  Try to avoid submitting it on the last day, especially if it is during the weekend, as the College will be unable to provide you support if you experience any technical issues when the office is closed.

What are the consequences if I do not renew on time?

You will be transferred to the Former registrant category. As a Former registrant, you will not be permitted to practice pharmacy in B.C. and your access to PharmaNet will be disconnected. Your Drug Administration Certification (if applicable) will also be removed and you will be required to re-apply.

Please note that you will still have access to eServices to complete your renewal, for up to 90 days from your expiry date.  However, the $125 (plus GST) late fee will be applied.

I have received my registration renewal notice but it won’t allow me to renew as it is showing an error message that states my CE’s are not complete.

You must complete your CE requirements before you can renew.  If you have completed your CE requirements but see the error message that you have not completed them, contact the Professional Development Department at prodev@bcpharmacists.org.

How do I get my employer to pay for my registration renewal?

You need to submit your online registration renewal application through eServices first, which includes the completion of your declarations (Statutory declaration, Professional Liability Insurance and Drug Administration re-certification, if applicable). When you reach the “Summary” tab, you will see a link to print the invoice to give your employer.  The employer can then mail the payment (cheque, bank draft or money order) along with this invoice or phone the College office to provide their credit card information (Visa or Mastercard).  Please note, Visa debit cards are not accepted.

If payment is not received, your registration renewal is incomplete.  It is a registrant’s responsibility to ensure payment is received at the College by their renewal due date.

I am in the process of renewing my registration and am trying to update my employment information. I work as a relief pharmacist only so how do I enter this information?

You need to list all the pharmacies where you provide relief coverage as your place of practice and select the pharmacy where you work the majority of time as your primary place of practice. Do not choose your corporation (head office) as your primary place of practice.

I am trying to update my employment information but I cannot find my place of practice in the system?

Enter the name and address of your place of employment in the “Other Employer” text box in eServices.  The Registration Department will review the information, add your employer to the list, if applicable or they will contact you for further information.

I am trying to renew my registration but cannot move past the employment page. What can I do?

When using eServices, using a supported browser is recommended to ensure the best results.  Please note that mobile devices such as smart phones, tablets and iPads are not supported.  It is also important to ensure you have the most recent version of the web browser installed on your computer. Supported browsers for eServices include: 

  • Internet Explorer 8-11 (IE Edge not recommended) 
  • Google Chrome  

You can also try clearing your cache/browsing history: 

  Contact the Registration Department if you need further assistance.

I just renewed my registration, where can I get my new registration card?

You can print out your new wallet-size registration card through eServices under “My Profile” only when your current one expires because eServices is in real time.  For example, if a registrant completes their renewal before their renewal due date of October 31st, then the new card will be available starting November 1st.

If I am not currently working in BC, do I still need to have professional liability insurance?

Yes.  Registrants must maintain at all times professional liability insurance coverage while registered as a Full Pharmacist or Pharmacy Technician, regardless of whether or not you are currently working in BC, as it is tied to the registration class. As indicated in renewal requirement #6 on the College website, your professional liability insurance must meet the following 3 criteria:

  • Provides a minimum of $2 million coverage.
  • Provides occurrence based coverage or claims made coverage with extended reporting period of at least 3 years.
  • If not in the pharmacists’ or pharmacy technicians’ name, the group policy covers the pharmacist or pharmacy technician as an individual
I am certified for Drug Administration but I am not currently providing any immunizations via injection or intranasal route because I am in the processing of recertifying my First Aid/CPR as it has recently expired. Is that acceptable?

No, you must maintain at all times valid First Aid and CPR certification throughout your Drug Administration Certification and not let it lapse, otherwise your Drug Administration Certification will no longer be valid.  To become certified again, you would be required to re-apply and meet the eligibility requirements again, therefore you would have to re-take a CCCEP-accredited drug administration training and/or First Aid/CPR training.  Please see the renewal requirement #7 on the College website.

How do I re-certify my Drug Administration Certification?

Your Drug Administration Certification must be renewed each year with at the time of your registration renewal.  You will be required to declare if you meet all three Drug Administration Re-Certification requirements below:

  • Administered a drug via injection route or successfully completed a continuing education program in drug administration as specified in Schedule C and
  • Administered a drug via intranasal route or successfully completed the Intranasal Administration Online Module as specified in Schedule C and
  • Maintained valid First Aid and CPR certification throughout their drug administration certification as specified in Schedule C.

If you do not satisfy all three requirements to make the re-certification declaration, your drug administration certification will no longer be valid.  To become certified again, you may be required to re-complete a CCCEP-accredited drug administration training course and/or First Aid & CPR certification course. For further details, email the Registration Department for the re-certification requirements.

How often do I need to do my Criminal Record Check?

The CRC is completed for all registrants at least once every 5 years.  Thus, a new CRC is initiated in the 4th year because it must to be completed before you exceed the 5 year mark.  Further details can be found on the College website.

I just had a Criminal Record Check done for my volunteer work. Do I have to complete another CRC for the College?

Yes, as specified in the Criminal Records Review Program the CRC must be done through the Ministry of Public Safety and Solicitor General.

I just completed a Criminal Record Check for my registration renewal and I am applying to do some volunteer work. Can you forward a copy of my CRC to another organization?

The College does not receive any specific details regarding the CRC.  We only receive confirmation of whether your CRC is cleared or not.  However, you can inquire directly with the Ministry of Public Safety and Solicitor General about sharing the details and results of your criminal record check with other organizations.

I just had a Criminal Record History done for my pharmacy licence renewal application (as I am the manager/indirect owner of a pharmacy). Do I have to complete another CRC for the College?

Yes, the Criminal Record Check (CRC) required for your registrant renewal is different from the Criminal Record History (CRH) for your pharmacy renewal.  They are required for different purposes under two different pieces of legislation. 

The Criminal Record History (CRH) is required for all pharmacy managers and direct/indirect owners of a pharmacy for pharmacy license applications under the Pharmacy Operations and Drug Scheduling Act. The CRH is processed by Sterling Backcheck, results are sent to the College and reviewed by the College's Application Committee, if required.

The Criminal Codes reviewed for the CRC and CRH are not the same, and therefore, are not interchangeable. The CRC is specific to registrants and is not applicable to pharmacy owners that are not registrants.   As such, all direct and indirect owners and managers must submit a CRH as part of the licensure process.

How can I get a certificate of standing?

Place an order through eServices by clicking Events & Services  > Online Store and then choose “Certificate of Standing”.  When placing the order, enter instructions and/or the name and address of the regulatory authority where it needs to be sent in the “Order Instructions” field.  It takes 5-10 business days to process the order once received.

How long is my Certificate of Standing valid for after submitting my Pre-Registration application?

If an applicant does not complete the requirements for full registration within 12 months from the date the pre-registration application was received, an updated certificate of current standing is required.  Please refer to the Health Professions Act bylaws (Section 42, subsection (1.1)) on the College website

What are the requirements of my Certificate of Standing for my Pre-Registration application?

A Certificate of Standing must be sent directly from the regulatory body(ies) to the College office and dated no earlier than 3 months from the date the pre-registration application was received.  

When do I receive my Registration Certificate after completing my Full Registration?

A Registration Certificate will be mailed to the mailing address in your eServices account  approximately 8 week after completing your Full Registration.

How do I order a replacement registration certificate?

Place an order through eServices by clicking Events & Services > Online Store and then choose “Replacement of Registration Certificate”.  We require the original certificate to be returned to the College before a replacement certificate can be printed. However, if your certificate is lost, a notarized affidavit must be mailed to the College. The affidavit should state that you no longer possess the initial registration certificate you received because it is lost, and if the initial certificate is found, you must return one of the certificates to the College.

How can I get a copy of my receipt related to registration (for applications, renewal fees, online purchases, etc)?

All receipts are available through eServices under My Profile > My Receipts.

For renewal fees, if you also paid the $28 fee Criminal Record Check fee, it is on a separate receipt so scroll down the PDF to see the second page.

What registration classes are there?

The College has three registration classes:

Full Pharmacist or Pharmacy Technician

  • A registrant of the College engaged in the practice of pharmacy
  • Annual registration fee required
  • Professional liability insurance required
  • Professional Development and Assessment Program (PDAP) requirements must be completed

Non-Practicing Pharmacist or Pharmacy Technician

  • A registrant of the College and can use the title “Pharmacist (Non-Practicing)”, but cannot provide pharmacy services
  • Annual registration fee required
  • Professional liability insurance not required
  • PDAP requirements not required
  • Must apply for reinstatement to transfer back to the Full Pharmacist or Pharmacy Technician category and to provide pharmacy services

Former Pharmacist or Pharmacy Technician

  • No longer a registrant of the College, cannot provide pharmacy services and cannot use the title “Pharmacist”
  • Annual registration fee not required
  • Professional liability insurance not required
  • PDAP requirements not required
  • Must apply for reinstatement to transfer back to the Full Pharmacist or Pharmacy Technician category and to provide pharmacy services
I would like to change to the non-practising class before I am due for renewal. How do I change my registration class?

To register as a Non-Practicing pharmacist, you must transfer directly from the Full Pharmacist register to the Non-Practicing Pharmacist register at the time of your next renewal.

I am not practising now as I am currently on parental leave. Should I change to non-practising? Or do I have to change to Former?

A: It is up to a registrant whether or not they choose to renew and maintain active registration while on parental leave.  For complete details on the registration renewal requirements, refer to the College website.  If a registrant chooses not to renew their registration and decides to transfer to the “Former” category upon their next renewal, they can do so by logging into their eServices account to submit a transfer request online.  Click on Renew Registration > Former > Proceed to Renewal.

The Non-Practicing category is not the correct option for registrants on parental leave.  Non-Practicing is an active registration class and is intended for those who do not provide pharmacy services (direct-patient care) but chooses to maintain active registration, such as someone working in administration or the pharmaceutical industry.

Registrants who transfer to the “Former” or “Non-Practicing” categories will have to apply for reinstatement to transfer back to the Full Pharmacist or Pharmacy Technician category, prior to returning to work.  It takes at least 30 business days to process the Reinstatement application due to the Criminal Record Check (CRC) and up to 5 business days to process the Full registration application.  Refer to the College website for details on the Reinstatement process in the “Less than 6 years in Non-Practicing or Former” category and “6 years or more in Non-Practicing or Former” category.