The Practice Review Program will have two components: the Pharmacy Review and the Pharmacy Professionals Review. The Pharmacy Review component will be a familiar process, as it mirrors the College’s current pharmacy inspection process. For the Pharmacy Professionals Review, a College compliance officer will observe and assess individual pharmacy professionals in four key areas of practice. Compliance officers will ensure that pharmacies meet College standards/guidelines and that pharmacy professionals are appropriately applying their knowledge, skills, and abilities to deliver consistent pharmacy care.
With the new program, pharmacy managers and pharmacy professionals will receive advance notice of a Practice Review and will know what will be reviewed. Pharmacy managers and professionals will also receive their results once the review is completed.