The Change of Location application must be completed before the pharmacy can operate in a new location. Pursuant to section 6(1)(b) of the Pharmacy Operations and Drug Scheduling Act, a pharmacy licence is cancelled if the location of the pharmacy changes. If the new location is open before a new licence is issued by the College, the pharmacy will be operating unlawfully.
Typically the processing time for each phase of an application is 7 days. Some of the change applications have multiple phases which will add to the processing time. An application submitted without all the requirements may result in a delay in processing.
For further information on the timeline of each application, refer to the Pharmacy Licensure Guide.
The College recently completed an inspection at my pharmacy and identified that there was a Change in Layout of the pharmacy which was not reported to the College. What process should I follow to rectify this?
Pursuant to section 4.1(3) of the Pharmacy Operations and Drug Scheduling Act, a Direct Owner must give the Registrar 30 days' written notice of any changes respecting the layout of the pharmacy.
To comply with this provision, you must complete and submit the following to the Licensure Department by email at firstname.lastname@example.org:
I am planning to make the same change (e.g. changing the Direct Owner, corporate name, etc.) for all pharmacies owned by my corporation. How should I notify the College?
If the same change applies to multiple pharmacies, you have two options to complete the change application for all applicable pharmacies:
My pharmacy will be undergoing multiple changes in the near future (e.g. I am changing the operating name and the layout of a pharmacy). What should I do?
If your pharmacy is undergoing multiple changes, you must submit all appropriate change applications. For example, a pharmacy that is planning to undergo renovations and is also changing the pharmacy name would submit both a Change of Layout application as well as a Change of Operating Name application. Note that applications have different notification periods and processing times which should be adhered to.
Pursuant to section 4(d) of the Pharmacy Operations General Regulation, the College must be notified as follows:
How do I submit a Change of Manager application? As the pharmacy manager can I submit the change request?
A Change of Manager application must be submitted through eServices by one of the Authorized Representative(s) of the pharmacy. The current pharmacy manager will not have access to make this change (unless they are also an Authorized Representative of the pharmacy). A manager change request must be submitted at least 7 days before the effective date to allow the new manager time to complete his/her Proof of Eligibility (attestation and Criminal Record History). The manager change will not be completed until the College receives the new manager’s Proof of Eligibility.
The Authorized Representative(s) of the Direct Owner of a pharmacy will be responsible for submitting licensure applications. For example, the Authorized Representative(s) of a pharmacy owned by a corporation will be the director(s) of the Direct Owner. Officers, shareholders, and pharmacy managers are not able to submit change applications.
In addition to a new pharmacy licence application and renewal application, the Direct Owner needs to notify the College when the following changes to the pharmacy occur. The requirements for each type of application can be found by clicking on the application name below: