Pharmacy managers must select, implement, and maintain a reporting platform that meets specific requirements to support the CIRCL program. This platform is the technological foundation that enables effective documentation, analysis, and learning.

The pharmacy must have a platform that:

• De-identifies data: The platform must have processes in place to ensure there are no client or pharmacy staff, or pharmacy identifiers (individual names, PHNs, registrant/licensee ID numbers, etc.) in data submitted to the national database.
• Integrates with national databases: The platform must be able to share de-identified medication incident and near miss reports with the appropriate national database.
• Supports mandatory data fields: At minimum, the platform must enable and require pharmacy staff to enter information for:
  • Date the incident occurred
  • Type of medication incident
  • Who discovered the incident (position/job title only)
  • Medication system stages involved
  • Medication(s) involved
  • Degree of harm to the client
  • Incident description/how it was discovered
  • Contributing factors