Job Opportunity: Director of Complaints and Investigations

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Job Opportunity: Director of Complaints and Investigations

The College is currently recruiting for a Director of Complaints and Investigations.

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Director of Complaints and Investigations (Full, Permanent)

About the Role

The College is seeking a leader with broad experience in regulatory complaints adjudication and/or in administrative law to take on the role of Director of Complaints and Investigations. The successful candidate with over 7 years of relevant experience in a leadership/management role has experience in leading investigations and leading professionals in the conduct of investigations.

The Director of Complaints and Investigations has a demonstrated knowledge of health regulation and an understanding of various elements of the health care system and pharmacy practice. This role formulates and leads the execution of the Complaints and Investigations department’s long-term strategy. As well, this position is responsible for leading strategic projects and regulatory initiatives as Directed by the Deputy Registrar.

College’s Diversity, Equity and Inclusion Commitment

The College is committed to making our health system more culturally safe and free from racism for Indigenous Peoples of First Nations, Inuit, or Métis ancestry. As recognized in our newly updated Strategic Plan and the In Plain Sight report, and acknowledged as a gap in our staff complement at the College, we are very interested in recruiting Indigenous Peoples into our leadership roles and encourage their applications.

We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. The College seeks to attract, retain, and develop a qualified, capable, and diverse workforce that represents our communities. We are committed to employment equity by ensuring all human resource practices comply with the provisions of the Human Rights Code, address unintentional bias and are impartial, fair and honest. We believe that every individual receives fair treatment and is provided with the appropriate resources and opportunities. The College also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged.

How to Apply

The College offers accommodation for applicants with disabilities to take part in the selection process. Please let us know if an accommodation is required when you are contacted about an interview and/or assessment. All information in relation to accommodation is kept confidential.

Please submit a cover letter and resume to hr@bcpharmacists.org. Applications will be reviewed as received until the position is filled. References, education and professional credential verifications, and a criminal record check may be required for all final candidates. 

*Please note that applications will not be kept on file and only applicants selected for an interview will be contacted.

Jan 09, 2023