SCHEDULING AND PREPARING FOR YOUR PRACTICE REVIEW IN COMMUNITY PHARMACIES
Did you know the College has conducted over 650 pharmacy reviews and 2100 Pharmacy Professionals Reviews in community practice since the Practice Review Program launched? As Compliance Officers continue to conduct practice reviews at community pharmacies, the College has received numerous questions regarding how to best prepare.
In this article, we’ve compiled answers to the most frequently asked questions about preparing for practice reviews in community pharmacies.
HOW SHOULD I PREPARE FOR MY PHARMACY PROFESSIONALS REVIEW?
Review forms and support tools are available for registrants to review prior to their Pharmacy Professionals Review. The forms outline the four focus areas that Compliance Officers use to assess a registrant’s practice during the Pharmacy Professionals Review, and the support tools provide detailed summaries of the specific requirements within each of the four focus areas.
Registrants not scheduled for a Pharmacy Professionals Review are still encouraged to utilize these resources to self-evaluate and improve their practice.
Pharmacy Professionals Review Forms
Support Tools for Pharmacists
(Additional Support Tools for Pharmacy Technicians are currently under development)
You can read more about the Practice Review Program here.
SHOULD I ARRANGE FOR ADDITIONAL STAFFING DURING THE PRACTICE REVIEW?
Pharmacy Professionals Reviews are most effective and beneficial when registrants can be observed practising in their usual manner. Compliance Officers make every effort to conduct reviews in the least disruptive manner possible, enabling pharmacies to maintain their standard workflow. Additional staffing, beyond what would be considered normal, is not required for the purposes of the Practice Review.
WHAT CONSIDERATIONS SHOULD PHARMACY MANAGERS MAKE WHEN SCHEDULING FOR THE PHARMACY AND PHARMACY PROFESSIONALS REVIEWS?
The duration of a community pharmacy’s practice review will depend on the number of registrants scheduled for review. One day is allotted for the Pharmacy Review and an additional day for every 2-3 registrants scheduled.
Pharmacy Professionals Review
Once a pharmacy’s review dates have been confirmed, we ask that the pharmacy manager make the following considerations when preparing their schedule:
- Ensure that the pharmacy manager is on-site during the Pharmacy Review, which is usually conducted on the first day.
- Ensure that the registrants up for review are scheduled consecutively, and are available for at least 2-3 hours for observation and discussion of their results.
In order to minimize disruption to a pharmacy’s standard workflow, Compliance Officers can conduct up to 3 Pharmacy Professionals Reviews per day if a pharmacy’s normal scheduling and workflow volume supports it. This can be discussed and confirmed with the Practice Review Program Staff during the scheduling process.
To learn more about the Practice Review Program, visit bcpharmacists.org/prp.
PRP INSIGHTS READLINKS SERIES
Take a look at our PRP Insights Article Series for information on practice issues that have been identified during practice reviews by our Compliance Officers.