Registering a Complaint about a Pharmacist

The mission of the College of Pharmacists of British Columbia is to protect the public by ensuring that College registrants provide safe and effective pharmacy care to help people achieve better health. Should you feel that you have had an experience to the contrary, please let the college know. The College investigates all complaints related to a pharmacist’s professional practice.

The College does not have jurisdiction to investigate concerns about business practices, financial matters, poor service, or the manners of the pharmacist (e.g. rudeness). These concerns should generally be referred to the pharmacy manager, pharmacy owner, or head office (in the case of a pharmacy chain).

Please contact the College for further information.